|We deliver the following remote support services:
- Management & monitoring
Hard- & software and Operating Systems:
Operating system and RDBMS
administration and support
We monitor your systems by means of our customers' criteria or standard checklists. In case of incidents we will solve these problems ourselves if possible and we will report to you immediately.
Problems which cannot be solved by first line of support can be rapidly tackled by our product specialists of the second line.
At Andesk we have highly skilled and well experienced SAP specialists who can support you with managing your SAP enviroment and all connected products.
If you need a technician on stand-by for your systems we can be at your disposal 24/7!
We send regular reports of our activities. All your reports will also be available on this website using our 'customer login' on you left hand side.
|Technical remote support
||$15,- per hour Exclusive taxes
|Technical remote SAP support
||$20,- per hour Exlusive taxes
|Technical support on location
||$28,- per hour Exclusive taxes and extra expenses