Remote support

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Remote Support

Latest news

Christmas at FHC

Author: Andesk, 22/12/2012

Andesk celebrated christmas at "Hogar para sus ninos FHC".

Samenwerking met Ecole

Author: Andesk, 21/12/2012

Andesk expands relationship with Ecole

New cookie law

Author: Andesk, 28/08/2012

New cookie law active from june 5, 2012

Quito

Amsterdam

Newyork

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Remote support

We deliver the following remote support services:
REMOTE SERVICES Call management Customer services Remote support: - Desktop - Server - Application Network (WAN/LAN) - Management & monitoring - Support Hard- & software and Operating Systems: - Consulting - Procurement - Installation Operating system and RDBMS administration and support				SAP SERVICES Support (#1) We monitor your systems by means of our customers' criteria or standard checklists. In case of incidents we will solve these problems ourselves if possible and we will report to you immediately. Support (#2) Problems which cannot be solved by first line of support can be rapidly tackled by our product specialists of the second line. SAP Support At Andesk we have highly skilled and well experienced SAP specialists who can support you with managing your SAP enviroment and all connected products. Stand-by If you need a technician on stand-by for your systems we can be at your disposal 24/7! Reports We send regular reports of our activities. All your reports will also be available on this website using our 'customer login' on you left hand side.
Our prices
Technical remote support				$15,- per hour Exclusive taxes
Technical remote SAP support				$20,- per hour Exlusive taxes
Technical support on location				$28,- per hour Exclusive taxes and extra expenses

Office adress Ecuador:

Los Guayacanes, Lote 2
San Rafael
Quito, Ecuador

Office adress Netherlands:

Mosbeek 20
5501BD Veldhoven
The Netherlands

General info:

RUC: 1724895170001
Kvk: 17205922
Btw: NL1206.77.994.B02

Contact us:

Tel: +593 22864504 (Quito)
Cel: +593 989538935 (Quito)
Tel: +31 40-4020804 (NL)
E-mail: info@andesk.com
Skype: info_andesk

Andesk supports:

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